Terms and Conditions
Price, specifications and terms of offers are subject to change without notice. The Professional Club, Inc. is not responsible for typographical and/or photographical errors. Retail products are accompanied by the original manufacturer warranty. The Professional Club, Inc. does not offer any technical support or sales advice. Customer pays return shipping charges for all RMA services. The Professional Club, Inc. reserves the right to refuse service to anyone.
Payment Methods
• Visa
• MasterCard
• PayPal
• The Professional Club, Inc. Preferred Account
• The Professional Club, Inc. Gift Certificate
• Pre-paid company check, personal check, cashier's check or money order (Note: Pre-paid methods, including cashier's checks, take slightly longer to process because all payments must first clear with the bank due to the risk of fraudulent checks.)
• No Purchase Orders, Fax or C.O.D. orders please. Please accept our apologies but we do not accept international credit cards at this time.
Money Back Guarantee/Refund Policy
Customers must inform The Professional Club, Inc. of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.
The Professional Club, Inc. SATISFACTION GUARANTEE - The Professional Club, Inc. offers our customers a 30-day satisfaction replacement guarantee on all purchases, except:
Order status
The Professional Club, Inc. will keep you informed of your order status via e-mail. You may also acquire your order status and other live updates by logging in to your account on our website.
Security
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once we receive your information through the internet, only trusted, authorized employees will process the payment to make sure your information is handled with the utmost level security.
Privacy
The Professional Club, Inc. respects your privacy. We will not under any circumstances sell or release your information to anyone except as outlined in our privacy policy. All of the information obtained from our web site will be used for processing purposes only. The only e-mails you will receive from The Professional Club, Inc. are updates to any recent orders and/or returns.
Safe Shopping Guarantee
Fair Credit Billing Act: We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 for fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Change orders
You may request a change to your order provided the order has not already been charged to your account.
Cancel orders
You may request than an order be cancelled provided the order has not already been processed.
1. The Professional Club, INC. SATISFACTION GUARANTEE
The Professional Club. offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases.
2. YEAR 2000 POLICY
The Professional Club, Inc. DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO "YEAR 2000" COMPLIANCE.
4. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES The Professional Club, INC.'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE ORDER.
5. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon The Professional Club, Inc. until it is accepted; The Professional Club, Inc. must receive payment before it will accept an order. Customer can make payment by credit card, or some other method prearranged with The Professional Club, Inc.
Governing Law and Jurisdiction
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between The Professional Club, Inc. and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. The Professional Club, Inc. and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of California, Los Angeles County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agreeS not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against The Professional Club, Inc. that is more than one year after the date of the applicable invoice.
Severability
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.
Waiver
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.
Entire Agreement
These terms and conditions, together with The Professional Club, Inc.'s invoice regarding the products ordered by Customer, are the complete and exclusive agreement between The Professional Club, Inc. and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between The Professional Club, Inc. and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.
Contact Us
Robert Mahl
Vice President
Kessler
Risk & Insurance Services
(310) 309-2240 direct dial
(310) 309-2542 private fax
2850 Ocean Park Blvd., Suite 200
Santa Monica, CA 90405
Email: rmahl@kessleradvisors.com